The Non-Profit Dilemma, Intentions Are Not Enough

By Lyn Twyman

Many of us enjoy giving to support causes.  Chances are that if you are reading this article, you support causes that help those affected by domestic violence and crime victimization.  As a non-profit consultant, I've seen some non-profits do great work but I've also seen non-profits practically do no work at all to help the community, plagued with poor management, misuse of funds and misrepresentations of their mission and programs.  Money is being spent but not going to help the community and staff members are just being kept employed.  Non-profits have an important duty and obligation to be fiscally responsible to the public, to spend their money appropriately and in the right manner.  There is a difference between non-profit and for-profit, between charities and businesses. 

So why am I talking about this today?  Because most of us  encounter or interact with non-profits all the time and either give our money or volunteer our time to at least one.  Bottom line, if an organization cannot put the money you give them substantially back into meeting the needs of the people they claim they serve, you are better off saving your money until you meet someone personally who needs the help  then giving to them directly. 

We often wonder why victims across the country and families are not being helped and why awareness for domestic violence and crime victimization is still low.    Do you ever wonder why awareness and programs are never enough and seem almost non-existent?  In some cases, it's because organizations are not putting their money where their mouth is.   Many of us have heard the stories.  You call an organization and someone on the other end of the phone says, 'We can't help you' or 'Why are you calling us?' and they give you another number to call somewhere else.  Here's another classic example, 'We just do research.'  That's why some  non-profits should stop the charitable talk and just become businesses because for many of them, having a dream is not enough to carry out a vision.  Some have marketing budgets out the water when there are plenty of skilled professionals and volunteers who can do the same work but for a fraction of the cost.  Instead of finding innovative ways to collaborate with other organizations to stretch their outreach, they just continue to take donations and grants until people start to notice there's something wrong.

So when dealing with a charity, don't be afraid to ask questions.  If a charity spends less than a third of its budget on the programs and services it exists to provide then it's in deep trouble and the program is not being run efficiently.  So below, I've included some helpful things you need to know when working with a non-profit.

Why non-profit work is profitable

·         The chance of collecting lots of money for a cause and getting people excited about the mission is great.

·         Job security.  Employees can stay employed for years and make decent salaries, especially paid founders or executive directors for the organization.

·          Tax shelters for founding members such as founders or executive directors. 

Warning signs your non-profit may be in trouble

·         Tax status is in question.  Ask the charity if they are a 501(c)(3) or their exact status.  If they have no status at all, they're not registered to be a non-profit. 

·         Many initiatives and programs but no evidence of accomplishing any of them.  The organization may constantly be reinventing themselves, campaign after campaign after campaign with no reported results.

·         No real evidence they are doing anything about the problem in the community.  It may seem they are exploiting the issue and using big words in their messaging but there are no numbers to show who they have helped and how.

·         Inactive board members.  Board members are the governance of the organization so find out who they are, their background and their level of involvement.

·         Lack of response to phone calls or emails.

·         Little to no partnerships with other organizations that do similar work .  A partner in this case is not a corporate or money sponsor put another organization that provides programs and services to help the community.

·         High turn over in management and staff.

·         Big on selling products especially items that are royalty producing such as books, cd's and dvd's. 

What can you do?

·         Be smart, understand and don't assume.  Ask to see results.  Know what programs the organization is offering and where your money is going.    It's not enough to be moved by the cause.  Ask yourself, 'Can I really trust XYZ non-profit to do what they say they're going to do with my money, or am I just assuming they're going to do something good with it?'.  Question whether their messaging uses hyper jargon or can it tell you exactly what they're doing.   

·         Look up your organization's tax return called a Form 990 at Guidestar.org and see whether they're being run efficiently at http://www2.guidestar.org/rxg/help/faqs/form-990/index.aspx .  Yes, the IRS has made available each and every most recently filed Form 990 free to the public for viewing to encourage givers to stay informed.  There are instances when organizations are not required to file Form 990 and that's discussed in the above link. 

·         When receiving items in exchange for your donation, ask yourself what percentage of sales are tax deductible.  You may be better off giving a simple donation instead of buying their products such as books, cd's and dvd's if little percentage is going back to the organization.

·         You may be better off finding someone to help directly and skip the giving to a non-profit if you cannot locate an organization you can trust with your money.

Want to start a non-profit?

·         Take classes about general management and non-profit work.   There's plenty of free and helpful information online along with paid courses.

·         Understand your social issue.  Again, take classes and get training no matter if you've been affected by the problem directly or not.  Chances are there are many things you need to know about your issue in order to identify what programs you need to develop to help your community. 

·         Take your time and strategically plan the short and long terms goals and objectives of your organization.

·         Form partnerships with like minded organizations, experts and people fighting for your cause.

 

Many charities and community based organizations need your support but they're being hurt by non-profit organizations that don't spend their money responsibly, too much money on marketing, sending too many people on speaking engagements and high overhead costs.  If you own your own non-profit and you're putting money into it yourself, make sure the money is going to help people and you can account for all the spending.   Non-profit work is a responsibility to the public.  Plain and simple.  If your non-profit is showing any of the above mentioned warning signs, it's time to regroup.  Every day, victims are pleading for help and we need more non-profits that will do exactly what they say they're going to do and that is help.

Lynn Twyman is the Founder of Courage Network, a community for domestic violence survivors, family & friends, advocates, professionals and organizations.

The Church: It’s Not Just About Money

By Charles Moncrief


The Church has always come under criticism for its failures to respond to the calls for justice by a hurting society. The critics need to be heard, especially when the Church presents obstacles to survival of domestic and other forms of violence. I would also hope to offer some ways for us all to move forward in response to some of this criticism.


Some critics charge that the Church is corrupt, basing their opinions on the few accounts of clergy who abuse their positions of trust. But for every pastor who owns a private jet, literally millions struggle to feed their families on the stipends paid to clergy. Many are bi-vocational, working a second job just to make ends meet.


Others charge that the Church is silent on matters of violence in society, and that its pastors give misleading advice to those attempting to survive their wounds. This is unfortunately true, but possibly not entirely for the reasons we might think.


Pastors in most cases have advanced degrees in theology and church leadership. These degrees come from a seminary, which may or may not include Clinical Pastoral Education (CPE) in a hospital or a mental institution. They may also include specialized training in the issues a pastor might face in the world after graduation. But a four-year seminary education is simply not adequate to equip a pastor for all of the conditions that arise in the world today.
Continuing education meets some of this need, when a pastor can take a few weeks to attend courses or conferences that address the major issues of the day. Another resource is the pooling of talent among the pastoral leaders in the community, even as it causes clergy to set aside their doctrinal differences and work together. Some leaders have strengths that better address domestic violence, some are more capable of responding to grief issues, some can better assemble addiction centers, and so on.


But something else is needed. And this is the most vital. What the pastoral leaders need most is you. You know what it is to live through the human experience from one day to the next. You know what it is to face the challenges of society, how it affects your family and professional life, and where the Church is not reaching your neighbor. You know what the Church needs to provide, and where it helps and where it doesn’t.


You wouldn’t expect the clergy to visit you in a hospital if you didn’t let them know you were there. At the same time, you wouldn’t normally assume the clergy know what programs are needed by the Church to meet your family’s and your community’s needs. Open and honest communication is the key. As you let the leaders know what you need, they are more able to identify resources both within the congregation and among the other churches in the community to make an effective response.


While some leaders contend that it’s not the Church’s place to redress society’s ills, and while other leaders maintain that the Church needs to concentrate on social justice alone, it’s necessary to strike a balance. Certainly the elements of piety (relationship with God) can coexist with those of justice (relationships with our society), and in a healthy mixture of the two.


It’s also necessary to consider where we might redistribute responsibilities. What is the responsibility of the leadership? And what is the responsibility of the members?


All of this can stand revisiting. Maybe we can renew our commitment to be in conversation with each other as we face together the necessities of each coming day.